Privacy Policy

Information We Collect

When you interact with our educational platform, we gather different types of information. Some you give us directly, and some we collect automatically as you use our services.

Information You Provide

This includes data you actively share with us:

• Your name, email address, and phone number when you register for our learning programs
• Payment information when you enroll in courses (processed through secure third-party payment providers)
• Educational background and experience details you share in your profile
• Questions, comments, or feedback you submit through our contact forms
• Responses to surveys or questionnaires about your learning experience

Automatically Collected Information

Our systems collect certain technical data to keep things running smoothly:

• IP address and browser type when you visit dynamixlume.com
• Pages you view and how long you spend on each section
• Course progress and completion rates within our learning platform
• Device information including operating system and screen resolution
• Timestamps of when you access various features and resources

How We Use Your Information

We don't collect data just to have it sitting around. Everything we gather serves a specific purpose related to delivering quality financial education.

We analyze usage patterns to understand which teaching methods work best, but this analysis focuses on aggregate trends rather than individual behavior. If we notice most students struggle with a particular concept, we'll revise that section.

Legal Basis for Processing (South Korea Context)

Under South Korea's Personal Information Protection Act (PIPA), we process your data based on several legal grounds:

• Consent: When you register for our programs, you're agreeing to let us use your information for educational purposes
• Contract Performance: We need your data to deliver the courses you've enrolled in
• Legal Obligations: South Korean law requires us to maintain certain records for tax and business compliance
• Legitimate Interests: We process some data to improve our services, but only when it doesn't override your privacy rights

Data Sharing and Third Parties

We're pretty protective of your information. We don't sell it to anyone, and we only share it when absolutely necessary.

Service Providers We Work With

Some trusted partners help us run our platform:

• Payment Processors: Handle transactions securely without us ever seeing your full credit card details
• Email Service Providers: Send course updates and educational content to your inbox
• Hosting Services: Store our educational content and keep the platform running reliably
• Analytics Tools: Help us understand how people use our platform so we can make it better

All these partners sign agreements requiring them to protect your data and use it only for the specific services they provide us. They can't use your information for their own purposes.

When Law Requires Disclosure

Sometimes we have to share information because South Korean law requires it — like responding to court orders or valid legal requests from government authorities. We'll push back on overly broad requests, but we do comply with legitimate legal obligations.

International Data Transfers

Our primary servers are located in South Korea, but some of our service providers operate globally. When your data moves outside South Korea, we make sure it's protected through:

• Standard contractual clauses approved for international transfers
• Verification that recipient countries provide adequate data protection
• Additional security measures for particularly sensitive information

We only work with international partners who can demonstrate strong data protection practices that meet or exceed South Korean standards.

How We Protect Your Data

Security isn't just a checkbox for us. We've implemented multiple layers of protection:

• All data transmission uses SSL/TLS encryption (that's the lock icon in your browser)
• Passwords are hashed using industry-standard algorithms — we can't see your actual password
• Access to personal data is restricted to employees who genuinely need it for their work
• Regular security audits and vulnerability assessments of our systems
• Automatic logout after periods of inactivity to prevent unauthorized access
• Monitoring for suspicious activity and potential security breaches

That said, no system is completely immune to security risks. We do our best to protect your information, but we can't guarantee absolute security. If we ever experience a data breach that affects your information, we'll notify you promptly as required by South Korean law.

Your Privacy Rights

You're in control of your personal information. Here's what you can do:

Access Your Information

You can request a copy of all personal data we hold about you. We'll provide it in a readable format within 10 business days of your request.

Correct Inaccurate Data

Found something wrong in your profile? You can update most information directly through your account settings. For things you can't change yourself, contact us and we'll fix it.

Delete Your Account

You can request complete deletion of your account and associated data. We'll process this within 30 days, though we may need to keep some records for legal compliance (like tax records or if you have an ongoing course enrollment).

Withdraw Consent

For processing based on your consent, you can withdraw that consent anytime. This won't affect the lawfulness of processing before you withdrew consent, but we'll stop any future processing that relied on it.

Object to Processing

If you believe we're processing your data inappropriately, you can object. We'll review your concern and either stop the processing or explain why we need to continue.

Data Portability

Want to move your learning data to another platform? We'll provide your information in a structured, commonly used format that you can transfer elsewhere.

Data Retention Periods

We don't keep your information forever. Here's how long we retain different types of data:

• Account Information: Kept while your account is active, plus 3 years after closure (South Korean tax law requirement)
• Course Progress Data: Retained for 5 years to support credential verification and continued learning
• Payment Records: Maintained for 7 years as required by South Korean financial regulations
• Communications: Customer service emails kept for 2 years for quality assurance
• Website Analytics: Aggregated usage data retained for 26 months

After these periods end, we either delete the data or anonymize it so it can't be connected back to you. Anonymized data may be kept longer for statistical analysis and course improvement.

Cookies and Tracking Technologies

Like most websites, we use cookies — small text files stored on your device. Here's what they do:

Essential Cookies

These keep the site functioning. They remember your login status and language preferences. You can't really disable these without breaking the platform.

Analytics Cookies

Help us understand how people use our site. We see things like which pages get the most traffic and where people tend to get stuck. This is anonymized data — we're not tracking you personally.

Managing Cookies

Your browser settings let you control cookies. You can block them entirely, though this might affect how the site works. Most browsers accept cookies by default, so you'll need to actively change this if you want different behavior.

Children's Privacy

Our services are designed for adults interested in financial education. We don't knowingly collect information from anyone under 14 years old (the age of digital consent in South Korea). If we discover we've accidentally collected data from a child, we'll delete it promptly.

If you're a parent and believe your child has provided us with personal information, please contact us immediately so we can address it.

Changes to This Policy

We update this privacy policy occasionally as our services evolve or laws change. When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the changes take effect.

Minor updates (like fixing typos or clarifying existing practices) won't trigger notifications, but we'll always update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically, especially before sharing new information with us.

Filing Complaints

If you're unhappy with how we've handled your personal information, we want to hear about it first so we can make things right. But you also have the right to file a complaint with:

Personal Information Protection Commission (South Korea)
Government Complex-Seoul, 209, Sejong-daero, Jongno-gu, Seoul
Website: www.pipc.go.kr

The Commission investigates privacy complaints and can take action if they find violations of South Korean data protection law.